Spartoo uses cookies that are strictly necessary for the operation of the website, as well as for the personalization of content and traffic analysis. Our partners use cookies to display personalized advertising based on your browsing and profile. If you click on "Accept all and close" below, you can change your preferences at any time through your customer account. If you click on "refuse all", only cookies strictly necessary for the operation of the site will be used.
Under these exceptional circumstances, Spartoo has adapted their work procedures to guarantee everyone's safety and health, and to continue the normal course of its activities as much as possible.
Can I still order on Spartoo?
Yes!
Home delivery is free so you can stay at home - Our partners also ensure that we comply with the directives of the authorities concerning the delivery of parcels.
Delivery time might be 1 or 2 working days longer than usual, depending on the service of our transport partners - You can track your parcel on your customer account as per usual.
My order has been delivered to a pick-up point, but it's closed : what can I do?
If the pick-up point is closed and you can't collect your parcel, we advise that you contact our customer service.
We can either cancel and refund your order, or send a new parcel to your home address if you prefer.
I want to return my parcel / order: how to do it?
Don't worry, you can register your return as usual. Returns are still free of charge.
The return period has been extended to 100 days for more flexibility.
Promotional Campaigns:
All our offers are valid while stocks last, non-refundable (with the exception of the right of withdrawal) and cannot be combined with other current promotions.
Brands excluded from our promotions
Promotional codes SPARTOO are not valid on the following brands: Sendra Boots, Samsonite, Red Wing. UGG
Partner Products
- The promotional codes SPARTOO are not valid for products marked as "Partner Products "
- The delivery and returns are not free for items which are marked with "Partner Product"
Lowest Price Guarantee Program
If, after having purchased an eligible product from this selection https://www.spartoo.com/Prix-le-plus-bas-garanti-st-11940-0.php, the customer finds an equivalent offer at a lower price, including shipping costs, on another French website with an online payment system, SPARTOO will reimburse you 5 times the price difference.
The applicable conditions are available on this page: https://www.spartoo.com/about.php
Student discount
20% discount on purchases of €60 or more, not cumulative and not valid on partner products
Sales
Promotions valid on selected items from the 10th of January to the 6th of February 2024, while stocks last.